Take advantage of the nearby Emerald City Mall for shopping and dining. it's a short walk and makes for quick meal options.

The customer service was excellent, with friendly front desk agents who went the extra mile to help us with our needs.

The internet was too slow, which made it difficult to work during my stay.

- Spacious layout
- Well-equipped kitchen
- Convenient shopping nearby

A practical review for you

This hotel offers spacious and well-equipped apartments, ensuring a comfortable stay. The staff is genuinely friendly and attentive, even recalling my breakfast needs! Enjoy a convenient nearby shopping mall and easy access to the metro for exploring downtown attractions. A treat for both business and leisure travelers seeking quality.

The location is fantastic with a long underground walkway to the metro, making it easy to explore the area. Our one-bedroom apartment was not only spacious but also equipped with everything we needed for a comfortable stay. The staff consistently provided helpful service, particularly the kind lady who remembered my breakfast details!

The lighting in the common areas could be a bit brighter.

the apartment features a nice balcony with a relaxing view. breakfast selection lacks variety.

The spacious two-bedroom apartment was a delight, adorned with beautiful, modern decor. Access to the shopping mall was effortless, making it so convenient for me to grab snacks and essentials without feeling rushed around.

Shower head is a bit low for comfort.

cozy, cozy, cozy

The One-Bedroom Deluxe Executive Apartment was just delightful! The comfortable bed and spacious layout made my stay feel like a home-away-from-home. Plus, the friendly lady who registered us for breakfast remembered my room number every morning—a little touch that made me feel so special!

would recommend 🥰🌟

During my stay at Somerset in Suzhou, I appreciated the blend of modern amenities with a welcoming atmosphere. The spacious One-Bedroom Deluxe Executive Apartment offered comfort, though finding the hotel at night was tricky. The nearby Emerald City Mall provided excellent dining options, making my experience enjoyable.

the breakfast options need improvement (not great). the washing machine/dryer was convenient for laundry needs. i enjoyed the spacious layout of the room. the staff were friendly and attentive, making the stay feel welcoming.

This was just a proper fit for a short interlude in Suzhou with value for price. Having two complete kitchens in the three-bedroom apartment made meal prep a breeze for our family. Make sure to check out the nearby Emerald City Mall for easy food options.

The spacious two-bedroom apartment was perfect for my family, including our three dogs! We enjoyed lounging in the living area with the entertainment options. The nearby shopping mall made it so easy to grab snacks and treats after our daily outings.

My wife says that breakfast could have more kid-friendly options.

great location but limited breakfast options

The staff's friendliness made a big difference—they were accommodating and remembered my preferences each morning. The One-Bedroom Deluxe Executive Apartment was spacious, making me feel comfortable during my stay. I loved the city view from my balcony, which added a nice touch to the experience.

The breakfast selection was not very varied.

Comfortable bed topped off my stay. The room layout with a separate lounge and kitchen felt spacious. I appreciated the washing machine, though I was unsure about using its drying function. Breakfast had limited vegetarian options. The staff were courteous, but communication could be tough due to language barriers. It’s a bit confusing to find the hotel after dark. Taxis are convenient for reaching the city center. Overall, a nice stay with some room for improvement.